Terms & Conditions


9825 West Roosevelt Road 

WESTCHESTER IL 60154

708 830 6613

TERMS AND CONDITIONS

The LED CHICAGO is not liable for a miss-priced item because of a text or system error. The LED CHICAGO does not have to ship the said product. If the customer has NOT paid for the said product.


SHIPPING & RETURN POLICY

After the package is delivered, the delivery company shall be deemed to fulfill its obligation. Therefore: the customers should not take the delivery of the damaged packages and have a written note signed. Otherwise, the package/product shall be deemed as it is damaged while it is in the customer’s possession. If the delivery company’s employee thinks that the package is not damaged, you have the right to have the package opened, to have it checked whether the products are damaged or not, and to have a written note signed about the package condition. If the package is not accepted and if a written note is signed, the customer should notify the LED CHICAGO along with the copy of the signed note as soon as possible. The LED CHICAGO will provide the customer  a new damage free delivery as soon as possible.  


RETURN POLICY

You may return the product you bought in seven (7) days following the delivery date with a note explaining the reason for return and provided that the merchandise is in original packaging and condition, that the product or its accessories are not damaged, destroyed, used, and that the product is in the condition to be sold again. %20 re-stocking fee is applied to all return products

The return must be made with a packaging which does not give any damage to the original packaging. If the original package or the product  is opened, destroyed, broken, torn down, used or etc., or the products is not in original packaging and condition, the product shall not be taken back and refunded. SHIPPING COST for the products returned in 7 days shall belong to the customer.


THE LED CHICAGO WARRANTY

All products sold by The LED CHICAGO are warranted for 2 year. After the returned product is received by the LED CHICAGO, it will be sent to technical service analysis. If the technical service reports that the product has been damaged by the user, the return shall not be accepted. 

The Company warrants to the original end-user customer of its products that its products are free from defects in material and workmanship within the warranty period specified on the website starting from the the day the product is sold.  This limited warranty applies only to the original end user customer of the product for so long as the original end user customer owns the product. This limited warranty is non-transferable. The Petitioner shall prove the date the product is bought. Our Company will replace the product or service, or if it is unable to replace the product, it will refund or credit the value of the product. The company’s only liability related with a failure shall be replacing the defective product or service. 

THE COMPANY SHALL NOT BE LIABLE FOR ANY FAILURE OR INDIRECT DAMAGES OR ANY LOSS OF INCOME, LIFE OR ANY BODY PART OR FOR ANY INJURY, OR SHALL NOT BE LIABLE FOR ANY DAMAGE RESULTING FROM IMPROPER USE OR ANY PROBLEMS ASSOCIATED WITH THE PERFORMANCE OF THE PRODUCT AND THIS LIMITED WARRANTY COVERS ONLY REPAIR, REPLACEMENT, REFUND OR CREDIT FOR DEFECTIVE PRODUCTS.

Here is a list of non-covered conditions:

Any defect resulting from improper use,

Connecting LED products or controls through a non-regulated power source,
Connecting LEDs to a wrong voltage output,
Example: Connecting a 24 V DC system for a 12 V DC power source
    
Connecting or controlling the power sources or LED products incorrectly,

Connecting LED products or control directly  to a A/C power source,

Loading 220 or more V to a 120 Power Supply input,

Connecting 120 or more volts to a 12 Volt output,

Connecting a LED in the capacity more than the Power Supply capacity, 

Using the products in a very hig temperature place,

Example:  using a 120° damper housing without sun light

Power blackouts,

Note: If there is a possibility of blackout, a regulator is recommended for power fluctuations of A/C power source, 

Damages resulting from lighting or electric storms,

Natural disasters,

Example: hail, flood, tornado, fire, wind

Products or electronic components changed by the user.
 

THIS WARRANTY DOES NOT COVER THE DAMAGES UNDER THESE CONDITIONS.

 

DELIVERY

 Deliveries will be made to the address stated by the customer as delivery address. The product will be delivered first to the customer himself, or if the customer is not available, it will be to the person designated by the customer, or any 3rd person if the designated person is not there, either. But nonetheless, the Customer accepts that any person at that address may deliver the product, and it shall be deemed as the product is delivered.  

 

The LED CHICAGO’s right to refuse to sell

The LED Chicago is free to not to sell or ship products to any customer it finds distrustful or discredited. If the customer is charged, the amount will be refunded or credited under a such circumstance. 
 

ACCEPTING TERMS AND CONDITIONS

Persons or establishments shopping from or doing business with the LED Chicago are hereby deemed to accept all the articles above.